January 27, 2023
Water Line Repairs Near Red Pine Drive and Red Oak Court
The water line repairs in the area of Red Pine and Red Oak have been completed and the hydrants have been flushed to clean the lines of any silt and sediment that may have settled during the process. If the homeowners in that area, including portions of Bear Island Parkway that intersect at that vicinity, experience discolored water, please run your cold water for a short period of time to clear out any residual silt from your pipes. If you find that you have to run the water for an extended period of time, please call the LCWA business office and leave your name and address for us to monitor the bill next month.
Since we realize we are entering the weekend, if there are any extreme after hour immediate concerns, please call the non-emergency sheriff’s office number at 540-967-1234 and they can contact our staff to respond.
Thank you again for your patience and have a terrific weekend!
January 11, 2023
Due to circumstances beyond the Authority's control, we have been informed by our billing software/credit card company, that we are no longer allowed to take credit card payments (over the phone or in person) without a processing fee. There will now be a 2.95% (of entire bill) processing fee plus a $.25 gateway charge (for using the online portal) added to every payment made by debit or credit cards (not just your online payments). We are sorry for the inconvenience, but we are looking into different options that will make it easier for our customers. Please be patient with the office staff as they are learning this new process as well. We are hoping to have good news in the upcoming months.
