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NEW PAYMENT METHOD--STARTING 11/01/23

Effective November 1, 2023

New Payment Method

Louisa County Water Authority is happy to announce we will be implementing a new form of payment for your water/sewer bills.  There are 3 ways to pay.

 

Responsive One Time Payment Portal

“ROTP”

https://ipn2.paymentus.com/rotp/loui

Customer Portal

“CP”

https://ipn2.paymentus.com/cp/loui

Interactive Voice Response

“IVR”

833-481-0190

 

In the Customer Portal, you will be able to enter your payment information and have that saved for future payments, schedule payments, or make a one time payment.  You will now be able to use Debit/Credit Cards (Visa, MasterCard, American Express and Discover) and ACH payments through Checking/Savings Accounts.

This is new to all of us (The Authority and our Customers), so please be patient with everyone as we learn this new system.

And as always, if you have any questions or concerns, please feel free to call or email the office.